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DIGITIZE your MEMORIES

how it works

Digitizing your old home movies and photos with iMemories is easy. Follow these four steps to turn the unplayable into the unforgettable thanks to the magic of our process.
Step one - Send us your home movies   Send us your home movies & photos
Step two - Relax while we digitize   Relax while our experts digitize your memories
Step three - Upscale and enhance   Upscale and enhance your memories with McKenzie™ AI
Step four - Stream & share   Stream & share your memories on any device
iMemories TV with app displayed
iMemories TV with app displayed

DIGITIZE your MEMORIES

how it works

Digitizing your old home movies and photos with iMemories is easy. Follow these four steps to turn the unplayable into the unforgettable thanks to the magic of our process.
Step one - Send us your home movies   Send us your home movies & photos
Step two - Relax while we digitize   Relax while our experts digitize your memories
Step three - Upscale and enhance   Upscale and enhance your memories with McKenzie™ AI
Step four - Stream & share   Stream & share your memories on any device
iMemories TV with app displayed
VHS tapes containing memories
Pack and send your memories

pack & send
YOUR MEMORIES

To get started, gather your old home movies, tapes and photos together and ship them to iMemories. Don’t worry about labeling or organizing anything—simply place your memories in a specialty SafeShip Kit that includes a crush-proof box, waterproof bags and free shipping. You can also use your own box if you prefer. When your Kit is ready, ship it to us and we’ll send a confirmation email upon receipt.

What formats do you accept?

iMemories converts the following formats, including conversions using our stunning McKenzie AI enhancement:

• Videotapes: VHS, VHS-C, Betamax, 8mm, Hi8, Video8, Digital8, MiniDV, MicroMini
• Movie Films: 8mm, Super 8, 16mm (with and without sound)
• Photos: Photo prints, slides, negatives
• DVDs, MiniDVDs

What is a SafeShip Kit?

The SafeShip Kit is the easiest and most secure way to ship your memories for digital conversion. Each Kit is constructed with a crush-proof exterior and shock-resistant cushions, and includes waterproof bags to ensure even safer travels. It also comes with a prepaid FedEx shipping label. Dimensions: 18” x 12” x 6”

Do I get my movies and photos back?

Yes, all originals will be shipped back to you after they are converted. We’ve digitized millions of memories over 15 years and have never lost one! While we guarantee the safe return of your photos and videos, please do not send adapters, cameras or personal artifacts (envelopes, letters or notes) with your order. Please allow 2-3 weeks after your order is processed for the return of your originals. Shipping fees apply.

1. pack & send
YOUR MEMORIES

To get started, gather your old home movies, tapes and photos together and ship them to iMemories. Don’t worry about labeling or organizing anything—simply place your memories in a specialty SafeShip Kit that includes a crush-proof box, waterproof bags and free shipping. You can also use your own box if you prefer. When your Kit is ready, ship it to us and we’ll send a confirmation email upon receipt.

What formats do you accept?

iMemories converts the following formats, including conversions using our stunning McKenzie AI enhancement:

• Videotapes: VHS, VHS-C, Betamax, 8mm, Hi8, Video8, Digital8, MiniDV, MicroMini
• Movie Films: 8mm, Super 8, 16mm (with and without sound)
• Photos: Photo prints, slides, negatives
• DVDs, MiniDVDs

What is a SafeShip Kit?

The SafeShip Kit is the easiest and most secure way to ship your memories for digital conversion. Each Kit is constructed with a crush-proof exterior and shock-resistant cushions, and includes waterproof bags to ensure even safer travels. It also comes with a prepaid FedEx shipping label. Dimensions: 18” x 12” x 6”

Do I get my movies and photos back?

Yes, all originals will be shipped back to you after they are converted. We’ve digitized millions of memories over 15 years and have never lost one! While we guarantee the safe return of your photos and videos, please do not send adapters, cameras or personal artifacts (envelopes, letters or notes) with your order. Please allow 2-3 weeks after your order is processed for the return of your originals. Shipping fees apply.
Step 2: We digitize your content

We digitize
your CONTENT

Our 50,000 square foot facility in Scottsdale, Arizona, is home to over 250 digitization experts. Our world-class team remasters thousands of files every day from over a half century’s worth of different formats—and we’ve never lost a memory in over 20 years. When your box arrives, we’ll inventory your files and send a quote for your order, and you can choose which digital formats you’d like to receive.

How long does it take?  Can I track my order status?

Once we receive your order, you will receive an email notification within 5-7 days to review and pay for your order to be processed. Once you pay for your order, iMemories will begin processing and digitizing.

We’ll be in contact throughout the digitization process. You will stay informed with regular email updates from us about the status of your order. We’ll let you know when:

• We receive your memories
• We start converting
• Your order is complete
• Your digital files are available for viewing and sharing
• Your originals are sent back
• And More

How do I use a promo code?

Once we receive your memories and calculate the price, you'll receive an email with a link to approve your order and final cost in your iMemories.com account. During checkout, you can apply any discount codes.

How do you calculate my price?

Digital conversion prices are dependent on the type of format you send in, and in some cases, the size or length of each format. Here are the costs for digitizing a few of our most popular formats:

• Videotapes: $29.99 $14.99 per tape
• Movie films: $29.99 $14.99 per 50 ft.
• Photos: $.99 $.49 per photo
Safeship Kit box
Safeship Kit box

2. We digitize
your CONTENT

Our 50,000 square foot facility in Scottsdale, Arizona, is home to over 250 digitization experts. Our world-class team remasters thousands of files every day from over a half century’s worth of different formats—and we’ve never lost a memory in over 20 years. When your box arrives, we’ll inventory your files and send a quote for your order, and you can choose which digital formats you’d like to receive.

How long does it take? Can I track my order status?


Once we receive your order, you will receive an email notification within 5-7 days to review and pay for your order to be processed. Once you pay for your order, iMemories will begin processing and digitizing.

We’ll be in contact throughout the digitization process. You will stay informed with regular email updates from us about the status of your order. We’ll let you know when:

• We receive your memories
• We start converting
• Your order is complete
• Your digital files are available for viewing and sharing
• Your originals are sent back
• And More

How do I use a promo code?

Once we receive your memories and calculate the price, you'll receive an email with a link to approve your order and final cost in your iMemories.com account. During checkout, you can apply any discount codes.

How do you calculate my price?

Digital conversion prices are dependent on the type of format you send in, and in some cases, the size or length of each format. Here are the costs for digitizing a few of our most popular formats:

• Videotapes: $29.99 $14.99 per tape
• Movie films: $29.99 $14.99 per 50 ft.
• Photos: $.99 $.49 per photo
Step 3: We digitize your content

We upscale and enhance with AI

McKenzie AI is the biggest breakthrough in memory digitization, and only iMemories offers this game-changing feature. Not only will we upscale your memories from SD to stunning HD, but we use proprietary machine learning to seamlessly enhance the clarity, color and detail of your footage, letting you experience memories as they really happened.

Is there an additional fee for AI?

Yes, memory enhancement with McKenzie AI costs an additional $9.99 $4.99 per video tape or 50 ft. or film, and $.29 $.15 per photo.

Is it private & secure?

Yes, your memories are completely safe with McKenzie AI. We never share your data with anyone or change your files in any way (other than to enhance visual clarity and quality).

How much more quality & resolution do I get?

Our proprietary McKenzie AI gives you 3x the visual clarity compared to your original files, instantly enhancing every detail with sharpness, improved color accuracy, smoother playback and more—even in low-light conditions.

3. We upscale and enhance with AI

McKenzie AI is the biggest breakthrough in memory digitization, and only iMemories offers this game-changing feature. Not only will we upscale your memories from SD to stunning HD, but we use proprietary machine learning to seamlessly enhance the clarity, color and detail of your footage, letting you experience memories as they really happened.

Is there an additional fee for AI?

Yes, memory enhancement with McKenzie AI costs an additional $9.99 $4.99 per video tape or 50 ft. or film, and $.29 $.15 per photo.

Is it private & secure?

Yes, your memories are completely safe with McKenzie AI. We never share your data with anyone or change your files in any way (other than to enhance visual clarity and quality).

How much more quality & resolution do I get?

Our proprietary McKenzie AI gives you 3x the visual clarity compared to your original files, instantly enhancing every detail with sharpness, improved color accuracy, smoother playback and more—even in low-light conditions.
Step 4: Stream and share on any device

Stream & share
on any device

With the iMemories app, you and your family can immerse yourself in the world of your memories by streaming them on your TV, tablet, laptop or phone, just like you binge your favorite shows. We’ll send you a link to your digital files (as well as return all of your originals) so you can access them any time with no storage limitations on our app. Let the joy come streaming in.

4. Stream & share on any device

With the iMemories app, you and your family can immerse yourself in the world of your memories by streaming them on your TV, tablet, laptop or phone, just like you binge your favorite shows. We’ll send you a link to your digital files (as well as return all of your originals) so you can access them any time with no storage limitations on our app. Let the joy come streaming in.

Devices where you can download the iMemories app
Special Summer Offer:  Our wildly popular SafeShip Kit is now FREE, you only pay for shipping.

$29.99   $0.00 FREE

SafeShip Kit

The safe and easy way to ship your memories for digital conversion. Includes specially designed crush-proof box, waterproof bags, shock resistant bubble cushions, and free shipping to iMemories via FedEx.

ORDER YOUR FREE SAFESHIP KIT

SHIP USING MY OWN BOX +

Shipping your memories to us is easy! Simply enter your email address below to receive shipping instructions:

Processing...


...

See Size and what’s inside +

Special Summer Offer:
Our wildly popular SafeShip Kit is now FREE, you only pay for shipping.

$29.99   $0.00 FREE

SafeShip Kit

The safe and easy way to ship your memories for digital conversion. Includes specially designed crush-proof box, waterproof bags, shock resistant bubble cushions, and free shipping to iMemories via FedEx.

ORDER YOUR FREE
SAFESHIP KIT

SHIP USING MY OWN BOX +

Shipping your memories to us is easy! Simply enter your email address below to receive shipping instructions:

Processing...


...

frequently asked questions


What formats do you convert?

iMemories converts the following formats:

•    Videotapes: VHS, VHS-C, Betamax, 8mm, Hi8, Video8, Digital8, MiniDV, MicroMini
•    Movie Films: 8mm, Super 8, 16mm (with and without sound)
•    Photos: Photo prints, slides, negatives
•    DVDs, MiniDVDs

How do I get the app? Is it free?

The iMemories app is free and available for your TV, laptop, tablet or smartphone. Just search for “iMemories” in your favorite app store.

Will the app work on my TV?

The iMemories app is available on all of the most popular TV streaming platforms, with more coming soon. You can see the full device list here.

Do you back up my digitized memories?

With iMemories Cloud, you get unlimited streaming, sharing, storage and backup for all of your digitized videos & photos. Your videos & photos safely stored and backed up in the iMemories Cloud.

Can I order more DVDs and USBs?

In addition to our app, we offer free digital downloads of your memories. You can also order customized DVDs ($19.99 $9.99 per DVD) or USBs (starting at $39.99 $19.99).
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