(Updated April 1, 2013)
iMemories is Dedicated to Your Privacy
Protecting the Privacy of Your Personal Information
When you sign up with iMemories, you establish a password-protected personal account for watching, sharing, organizing, editing and storing your home videos and photos, as well as for using our other services. In order to establish your iMemories account, we will need your name, e-mail address and password.
The password will allow you access to your private, personal account; as such, it needs to be as secure as possible. A good password includes seemingly random letters and numbers, and isn’t obvious (such as names of a pet, child or spouse).
You can update your account information and change your password at any time. You will find this at “Personal Profile” on your personal My Account home page. If you have forgotten your password, you can set a new one by contacting our Customer Service team.
When you order iMemories Archives or Movies, or other paid products or services, we will need the shipping address, billing name and address, as well as the credit card number and expiration date.
Testimonials are used to show the benefits of certain products and services that iMemories offers its customers. All testimonials in which Personal Information is included are always consented to prior to posting.
Any contact with our Customer Service team or communication from you, such as chat or e-mails, may be recorded to help us provide better service.
iMemories uses state-of-the-art protection, including Secure Socket Layers (SSLs), to encrypt pages when collecting sensitive information such as your password or credit card number. This measure is designed to guard against interception of this information while it is on the Internet. You can tell if you are using a secure page by looking at the bottom of your browser window where you will see a lock. If the lock is closed, the page is encrypted.
iMemories keeps the Personal Information you provide on servers that are protected against intrusion or unauthorized access by firewalls and other technological means. The servers are located in physically secure facilities, and only iMemories employees and agents are given access to the information on a need-to-know basis.top
Protecting the Privacy of Your home videos & Photos
iMemories is designed so that you can control who may view your home videos and photos and any associated information stored in your iMemories account. We are committed to keeping your home videos and photos private and secure. We will never make your photos publicly accessible, except by your explicit action, or as otherwise noted in this policy. Please note that if you choose to post a link to your iMemories home videos and photos on your own or others’ Web sites, or you share your photos with your friends or family members and they post your share invitation on a Web site or forward to other individuals, these home videos and photos may be accessible to others who view the e-mail invitation or visit these Web sites.
iMemories may outsource certain products or services to third parties. In connection with this outsourcing, iMemories may digitize, forward copies of and/or stream home videos, photos, and other items submitted by you to such authorized third parties.
In order to provide quality products, the iMemories employees, along with those iMemories' authorized agents and independent contractors, fulfilling your order or providing Customer Support to you may see your home videos and photos.
iMemories holds home videos and photos for at least one (1) week after an order is complete or you delete them from your account and then iMemories removes them from our data storage. If you accidentally delete your home videos and/or photos or change your mind after deleting them, you’ll have one (1) week to recover them by contacting our Customer Service team. We’ll restore all of the home videos and photos you’ve deleted, if they are available, and send you a confirmation e-mail.top
Protecting the Privacy of Your Friends & Family
Your iMemories account contains an address book where you can store mailing and e-mail addresses of your friends and family. You can use this information to quickly and easily share your home videos and photos and send products from your account. iMemories will never use the information in your address book for any secondary purposes.
Protecting the Privacy of Children
Our Web site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. Please do not register at iMemories if you are under the age of 13.top
Keeping You Informed Through e-Mail & Mail
As an iMemories member, we will notify you via e-mail or through the mail about new features, products and promotions. You may unsubscribe to these notification services through your account profile on the iMemories Web site. Simply go to the My Account home page, and click on "Personal Profile", then unselect one or more of the notification options or contact our Customer Service team.
From time to time, we may send you service announcement updates with important information about iMemories. Service announcements may contain information vital to your account, so members may not unsubscribe from service announcements.top
Improving Your Site Experience with Technology such as Cookies
Cookies are small data files stored by your Web browser on your computer’s hard drive. Cookies enable you to use our site and services. iMemories never saves personal information, such as your password or your credit card number, on cookies. You may modify your browser preference to provide you with choices relating to cookies. If you choose to reject all cookies, you may not be able to access the iMemories service.
We may also use other technologies such as clear gifs, pixel tags, and scanning navigational data to collect anonymous information about our users in order to help us deliver better service and user experience. Anonymous information could include the Web site you were on before coming to iMemories, IP addresses, or areas of site being clicked on most frequently.
At times, we may combine information collected from our site and other information you shared with us to customize our service to you and improve your experience. For example, we may recommend products or offers you may be interested in based on what you have liked in the past, or remind you that you have an "active" shopping cart waiting for you.top
Abiding by the Law
iMemories may, to the extent required by law, disclose Personal Information to law enforcement and regulatory authorities, even though you might have requested that we don't share your information.top
Changes and Notification
We will notify you via e-mail and/or prominent notice on our Web site for 30 days before transferring your Personal Information to a new entity as part of a merger, acquisition, reorganization or sale of some or all of our assets if the new entity's treatment of your Personal Information will materially differ from the treatment described in this policy.top
iMemories will do its utmost to keep all your information up to date when you provide it to us, and to guard your privacy by continuously evaluating the enforcement and nature of our policies.
If any of your Personal Information changes or you identify a mistake in our records, please use the “Personal Profile” page on the iMemories website, or contact us and we will update your data right away.
Please contact us to communicate any questions or concerns.top